New vlog

I’ve just started a YouTube vlog covering news, tips, reviews etc. Check it out, and if you like it, subscribe :)

24 March, 2013

Getting to know Google+ better and more blogging

Google+ The experience of any social network is only as good as the activity of the people on it, right? Quite a few of my friends have joined Google+ and experimented with a couple of posts, but it doesn’t really feel for me that it’s taken off as a social graph tool. It works pretty well within the interest graph, though, and maybe that’s because the API is currently read-only. There are a ton of tools that help you market on Twitter, LinkedIn and Facebook by managing accounts and automatically posting, but because these aren’t currently available for Google+, the posts and shares seem a little more genuine because people have to actually post directly. It’s a subtle issue, but it means that G+ captures a little more energy, as the posts feel more like they come from people rather than social media management applications. I guess it all depends on who you follow, though. Anyway, I’ll be trying to spend a little more time on Google+ in the coming months and getting involved in the communities that I’ve joined. ...

17 February, 2013

The feedback process is still part of the whole customer experience

It seems every interaction I have with a company these days is followed by a “how did we do?” survey. It’s not like we step aside and forget the company when we’re going through the questionnaire - it’s still part of the experience. Imagine if this was true for high street shopping, and after every purchase, no matter how large or small, we were being chased out of the shop by someone begging for feedback. ...

18 November, 2012

A new web design trend: Windows 8 'Metro' UI style

It’s strange how influential an operating system UI can be on web design. I remember back in 2006 everyone was using Apple’s shiny table effect and it seems we may be about to see a wave of websites designed using Microsoft’s Windows 8 ‘Metro’ UI style. Do these large companies that make our most popular devices’ operating systems set the trend, or are they one step ahead? The interesting thing this time round is that the Windows 8 style we see here is designed primarily for touch....

4 November, 2012

Where to find the spam controls (Forefront) in Office 365

Things have been ticking over nicely since Microsoft updated its Exchange Online services to Office 365. The other day I needed to find the spam controls (Forefront) and they weren’t where I was expecting them to be so I thought I’d post the details here in case anyone else is having trouble finding them. You’ll need to be logged in as an Office 365 admin: Login to the Office 365 Portal Click ‘Admin overview’ on the left Click ‘manage’ under ‘Exchange’ Click ‘mail control’ on the left Click the ‘configure’ link on the right under ‘Forefront Online Protection for Exchange’ That’s it....

7 October, 2012